A recent survey says that 87% of air conditioning and heating consumers prefer certified technicians. NATE is an independent organization that certifies installation or service technicians with a knowledge-based test. The test format and questions were designed by contractors, technicians, educators, manufacturers, utilities, wholesalers and representatives from the leading air conditioning and heating trade associations.

NATE certifies installation and/or service technicians. To become certified technicians must pass both core and specialty parts of either an installation or service test with a score of 70 or better. The Core exam has 50 questions and a specialty exam of 100. Specialties include heat pump, air conditioning, air distribution, oil heat and gas heat.

The NATE test is not easy; not all technicians pass it the first time. NATE certification verifies that the technicians who do are the best in the trade when it comes to knowledge and experience installing or servicing your home heating or cooling system.

Call your dealer for an appointment and ask if their installation and service technicians are NATE certified. Look for the NATE logo when you need service on your current system or a new comfort system.