Tracer® Concierge®

Building-wide control can be both practical and affordable for small- and mid-sized commercial buildings. We’ve packed a lot of power into this unique, simplified management software solution that anyone can use.

Optimizes system performance with Trane’s unequalled factory-engineered applications
Intuitive interface
Gives contractors a competitive edge by enabling them to introduce BAS comfort and efficiency advantages to their customers

Bring Tracer SC+ Building Automation to Smaller Buildings

Tracer Concierge delivers top-to-bottom, integrated control over single- and multiple-zone rooftop and split systems, exhaust fans, indoor air quality, lighting and more. Factory programming brings the pro-level powerhouse of Tracer SC+ System Applications to smaller commercial buildings.

Factory-programming covers system overrides, temperature setpoint changes, daily monitoring alerts, and various scheduling options.

Installation Flexibility

Our USB Cellular Module provides secure remote building automation access via Trane Connect for installation sites without existing internet coverage. It is ideal for construction sites, rural areas, warehouses and other places where a network isn’t available—or anywhere security rules require isolating the BAS.
Display Tools

Tracer Concierge features an easy-to-use, wall-mounted 10-inch user interface that makes system management easy for occupants. The intuitive screen also gives access to special technician tools that help speed up installation and simplify troubleshooting during service calls.
Mobile Apps

A unique BAS Operator App elevates service by allowing technicians to do basic tasks remotely. Using a mobile device, they can view system overviews, check equipment and system status, change override setpoints, edit schedules, and troubleshoot comfort issues.

The BAS Occupant App gives end-users the ability to manage, monitor, and adjust HVAC systems easily from a cell phone. Users can respond instantly and easily to changing occupant needs, without calling a technician.
Contractor Support

Trane’s Light Commercial Controls Contractor (LC3™) program offers next-level, on-site installation, start-up and service support. Trane technicians work alongside contractor technicians to ensure Tracer Concierge systems are properly installed and customized to each building owners’ needs. LC3 empowers contractors to complete complicated installations more cost effectively.

Explore Trane Solutions that can take your Concierge System further.

Air-Fi® Wireless Solution for Concierge

Air-Fi Wireless is Trane’s solution for secure and dependable wireless BAS communication. Better comfort begins by reading the room with multi-sensing, mount-anywhere, move-easily wireless sensors. Air-Fi Wireless provides installation flexibility and enhanced network reliability.

No wires in the walls means easier sensor installation and relocation. Faster project completion means reduced labor costs and more profitable projects.
Proven and powerful sensing capabilities. Install the most reliable wireless BAS communication network possible for the Tracer Concierge system.

Learn More about Air-Fi Wireless

Tracer Concierge® for Trane® / Mitsubishi Electric CITY MULTI® VRF

Tracer Concierge system supports Trane® / Mitsubishi Electric CITY MULTI VRF. Full BAS functionality brings practical ease to VRF system control.

Tracer Concierge enables full building connectivity to automate comfort and efficiency in new and existing buildings that have a mix of VRF and airside systems.

Easy contractor installation, easy end-user operation. Enhance light commercial VRF projects with enterprise-like command for optimized performance.

Top 5 Benefits of Tracer Concierge with VRF

Complete the System with Compatible Trane HVAC Equipment

Precedent® Rooftop Units

Constant Volume, Single-Zone VAV and Multiple-Zone VAV models, including optional eFlex all-variable technology and Symbio® controls
VariTrane® VAV Terminals

Including Fan-Powered Electric Heat and Hot Water Heat options with Pressure-Independent UC210 VAV Controller
Round-in/Round-Out (RIRO) VAV Terminals

Including Pressure-Independent UC210 Controller
Odyssey™ Split Systems

Comprised of an indoor fan and a condensing and heating unit connected to an outdoor compressor and condenser - now with Symbio® controls